Customer Case Studies

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DATASCENSION, a premier data solutions company and business process outsourcing provider with operations in California, Costa Rica and the Dominican Republic, embodies a unique expertise in the collection, storage and processing of marketing data.

The nature of the services provided by Datascensions’ 1000 agents typically do not require PC-functionality. Today’s PCs require physical space, power and cooling, and require administrative services that Datascension felt could be better served with a thin client approach to desktop computing for their agents.

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PACIFICO FORD, a new and used car dealership located in Philadelphia, Pennsylvania, has been in business for over 75 years. There were many issues that Pacifico Ford’s IT department faced when using PCs that caused them to explore other options.

One of the main reasons Pacifico decided to purchase thin clients was because it was the most cost-effective solution, and since they did not require the use of many robust applications, thin clients made sense for their working environment. By implementing the thin client solution, Pacifico was able to save more than 50% on hardware costs compared to another PC replacement.

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STAYBRIDGE SUITES HOTEL, located in Tallahassee, Florida, is a popular hotel chain for business travelers. The hotel wanted to offer their guests in-room desktop computing capabilities with Internet access to compete with other hotel chains and improve their service.

The hotel realized the potential difficulties of implementing over 100 traditional desktops, including security, manageability of downloads and potential spyware and viruses, as well as potential IT maintenance costs to deal with individual desktops.

Download the complete case study (pdf)

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